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Privacy Policy

Last updated: August 2026

Netgnus Computing ("we", "us") respects your privacy. This policy explains what personal information we collect through this website and how we handle it, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

• Contact form: if you send us a message, we receive the name, email address, service selection, and message you provide. The form is delivered to our inbox via FormSubmit, a third-party form relay service.
• Direct contact: if you email or call us, we keep the details you share so we can respond and provide support.

This website does not use analytics, advertising trackers, or its own cookies. Page fonts are loaded from Google Fonts, which may log standard technical data (such as your IP address) when the fonts are fetched.

How we use your information

• To respond to your enquiry and provide IT support services you request.
• To keep records of work performed for you.

We do not sell your personal information, and we do not share it with third parties except where needed to deliver our services or where required by law.

Storage and security

Enquiries are stored in our business email. We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.

Access and correction

You can ask us at any time what personal information we hold about you, and ask us to correct or delete it.